Saturday, April 2, 2016

GermanDeli earns its "trusted" status

GermanDeli ist "vertrauenswürdig"
GermanDeli.com, which offers imported German and European groceries to residents in the USA, was recently selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service. When visiting GermanDeli.com's website, shoppers will see a Google Trusted Store badge and can click on it for more information.

Over 4,000 imported German & European groceries
"To say we're proud to earn the Google Trusted Stores Badge would be a huge understatement," says Inga Bowyer, GermanDeli's president and co-founder. "Our store went 'live' in April of 1999, and since day one we've made it our mission to give our customers stellar service and a great shopping experience. That's why it's especially wonderful to now be recognized by Google for our dedication to our shoppers," says Bowyer. "Many of our customers once lived in Germany or other parts of Europe. Now that they're living here in the USA they often crave some of the thousands of imported groceries our online store carries. Our motto has always been 'It's not about the food; it's about the memories' and giving customers both great products and trust-worthy service reinforces our goal to connect shoppers with their favorite food memories. As a matter of fact, we often help our customers create new food memories for their family and friends."
Bauernbrot, Brötchen, Käse, Matjes, Wurst, u.s.w.

As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then, in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with GermanDeli.com and the customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.

Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores like GermanDeli attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites. To view GermanDeli.com's online catalog CLICK HERE or visit GermanDeli's Facebook page visit HERE:

5 comments:

  1. See what GermanDeli shoppers have to say:

    http://www.google.com/shopping/seller?q=germandeli.com&hl=en-US

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  2. Indeed a nice place! Thanks for sharing these photos. We have been looking for ideas for awesome birthday party themes. My 18th birthday is coming and want to host a party at event venues Chicago. Really want to host a great party.

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    1. We are a grocery store in Texas and do not actually have a location large enough to host a birthday celebration. However, you are lucky to live in Chicago where there are several German-style restaurants.

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  3. Status is something over which there is often a social battle between people. In the first example, imagine that the computer guy that set up the computer answers the complaint call. Now, this particular techie has a very low opinion of anyone who doesn't know technology. He won't automatically grant you high status just because you are the customer. He'll assume high status because he's the one "who really knows." Likewise the clothing salesperson is a closet artist who thinks selling is demeaning - she might take high status in selling clothes because she believes it preserves her dignity. In both these situations the potential for some verbal sparring, and spicy improv, exists as both players vie for the higher status. Status

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    1. Dear John, Your philosophy is interesting. However, you may be 'over-thinking' this post. Google gave GermanDeli this status based on the company's strong record of honesty, efficency, and outstanding Customer Service. Naturally, any business would be delighted to get such an ackowledgement.

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